- ID Vault is the only security product available directly to consumers that uses smart card technology.
- ID Vault is incredibly easy to use. ID Vault plugs into any PC USB port.
- GuardID Systems maintains an extensive database of thousands of online financial sites, and updates it daily to insure accuracy.
- You can easily back-up the information stored in your ID Vault.
- Every time you use your ID Vault to sign-in to a financial site, ID Vault checks your sign-in request against our database.
Product Description
ID Vault is a USB security token with an embedded smart card chip. To access your financial accounts with ID Vault you need two-factors; you need your ID Vault PIN (something you know), and you need your ID Vault itself (something you have). If a thief steals your ID Vault, they can’t use it without your PIN. If a thief steals your ID Vault PIN, they can’t use it without having your ID Vault. ID Vaulttm is available for you to use now – don’t wait for your financial institution to give you a security token (you’re not waiting for your bank to give you a shredder!). Furthermore, ID Vault works with virtually all financial institutions – one device gives you secure access to all your accounts (you don’t want a separate security token for each of your online accounts!). With ID Vault, you can take control of your online security.
Sparky Jones @ 7:51 am
I purchased this at a local store for 50% off. I have about 20-25 different websites I use and thought this would be a good idea. However, I found out some things you should know before purchasing.
1. You cannot use this with any other browser except Internet Explorer. So forget about Opera, Firefox, etc.
2. The box says you can “use this on any Windows XP PC” which gave me the impression I can port it around like a thumb drive and just pop it in… for logging securely at public places (hotels, other offices, etc.) What they don’t tell you is that you have to install software on any computer upon which you wish to use with this. That means you have to be an Administrator on any computer you plug this into.
3. The software is buggy and will not see the vault even though it shows up as installed in the device manager. I tried several times to create a site and a pin, but the software could never find the vault no matter how many times I plugged it in… it just kept saying ‘insert ID vault and click retry’.
I don’t feel this was operator error as I have an up-to-date XP and .NET install, the latest software from their site, and 15 years computer experience. I agree with the first reviewer at the bottom. Don’t buy this.
R. With @ 10:49 am
I have successfully used this product for almost one year. While the product can sometimes be frustrating to use, it has generally performed as expected. However, I was not careful to read the fine print when purchasing and was surprised recently to learn that if I want to continue to use the product to access my bank account or brokerage accounts after the first 12 months, I must pay an ANNUAL FEE of $39.95! Granted, it’s my own fault that I did not research this more carefully when I bought the product, but there is no way that this service is worth an annual fee of $39.95.
I concur with the comments of the other reviewers here. While the product works acceptably in most instances, the software is buggy, temperamental and lacks any kind of meaningful support. While this product may provide you with some degree of incremental protection against identity theft and fraud, it’s not worth the cost of the annual subscription.
Cobe @ 11:06 am
Some websites can be successfully loaded into the device, others can’t. ID Vault has been able to add ONLY 50% of the sites I regularly log onto and it has not been able to enter the website of a **leading** financial institution. Unless they come up with a new improved model,(will they ever?) I will never buy this thing again.
Villhelm @ 11:41 am
I have used this device for over a year with 30+ accounts loaded into it and have had my share of frustrations, even with ID Vault’s latest versions. The Smartkey concept is excellent and if a secure site can be loaded into the device it works well; however, some login sites simply could not be added to the Vault because it cannot deal with multiple windows or it may insist that the site is a financial site when it is not and will not allow the site to be added. Additionally, I have experienced problems accessing some random sites after ID Vault has downloaded an update, whereas prior to the update, there were no problems accessing that site.
Secondly, ID Vault Support is marginal at best. When one logs a problem they may respond several days later with an e-mail with irrelevant suggestions or questions. After a few rounds of that, one just gives up.
Thirdly, their one year subscription renewal is $39.95 for software updates and the use of their “trusted” network. My experiences with their service do not justify the price. There are other packages out there that are just as good or better for comparable prices.
Fourth, one cannnot take the device to just any computer and use it because the ID Vault software is not resident on the device; one has to take the software with them and install it on each computer that the device is to be used on.
I’m moving on and will use my $39.95 elsewhere.
Douglas A. Wagner @ 2:25 pm
I couldn;t get it to work, I couldn’t talk to anyone, and their email support had only stock, unhelpful answers to my questions. This thing is buggy, and not very useful. The company is unresponsive. Don;t waste your money. BTW, I am a computer professional, and think I know what I am doing. This company sucks!